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Customer feedback survey helps drive programs
Every year, Headquarters Air Force Services conducts a customer feedback survey to assess customer satisfaction with base level services programs. This year, customers will be able to answer the survey online or complete the paper survey on-the-spot while visiting an activity from Jan. 14 to Jan. 31.
The opportunity to answer the survey online has many benefits. It allows quicker response. To save time, the online version is designed to present questions about activities each person or family participates in. This reduces the time it takes to complete the survey.
“If you are randomly selected to complete this survey, we want you to let your opinions be known,” said Lt. Col. Benjamin Ward, 435th Services Squadron commander, which provides services, activities and programs at Ramstein, Sembach and Vogelweh.
“Your responses will help make a difference in the programs 435th SVS offers to you, your family and the entire KMC,” Colonel Ward said. “We here at 435th Services, are committed to offering a variety of programs to improve the quality of life for Air Force families. These surveys help all of us at services know what we are doing right and where we can improve.”
For details, call the 435th Services Squadron Marketing and Publicity at 480-9983.
(Courtesy of the 435th Services Squadron)
