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Q How is official APO mail different from personal APO mail? I have received some personal mail late and I believe it is because my unit’s designation is on the address.
A Official mail, as defined in DOD Manual 4525.6-M, is any correspondence that includes name, rank, duty title, office symbol or is addressed by title (i.e. Supply Officer or 1st Sergeant).
Any personal correspondence should not include a unit of assignment, as this may result in the mail being mistaken as official mail. When postal workers or Airmen are off-loading mail from the truck each evening, they key in on an organization’s name as the indicator that it is official mail.
When a member has both their unit name and their personal PSC address on the mailing label, it provides conflicting information to the postal troops and creates a situation where personal mail will very possibly be delivered to a member’s unit. When this happens, mail delivery is delayed. It also causes additional work for APO personnel who must process the mail piece again.
When an APO box is opened, the customer is provided information outlining the correct way to address personal correspondence (member name, PSC number, box number, APO AE and zip code). Addressing your personal mail this way is the safest way to ensure your mail gets to you on time.
The Commander’s Action Line gives KMC members a direct link to wing leadership. The action line is a way for KMC members to ask a question or express a concern on the policies and procedures of the base, as well as discuss safety and security issues. To submit an action line, e-mail editor@kaiserslauternamerican.com with “Action Line” as the subject.
