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TRICARE beneficiaries who have an assigned primary care manager at Landstuhl Regional Medical Center can now make primary care appointments at their convenience using TRICARE Online. The website is easy to use, allows 24-hour access and helps avoid long wait times on the phone.
TRICARE beneficiaries can log into TRICARE Online with their Common Access Card, Premium Department of Defense Self-Service Logon, or DFAS myPay account. Login instructions can be found at www.tricareonline.com, and 24/7 TRICARE Online customer service is available at 0800-101-1129.
LRMC recently made significant updates to the appointment center feature on TRICARE Online, making it easier for enrollees to use this service to book primary care appointments. The menu options have been simplified and brief descriptions have been created to assist enrollees in selecting the appropriate reason for an appointment.
LRMC enrollees will be able to search for same-day appointments or appointments within 45 days with their PCM or PCM team. Enrollees can also sign-up for email or text message appointment reminders for both their appointments and family member appointments.
The appointment center isn’t the only convenient feature on the TRICARE Online website. Enrollees can refill prescriptions, take health risk assessments and review their medical history. The home page also provides a link to secure messaging, a service that allows enrollees to securely communicate with their primary care team. Enrollees who are not registered with secure messaging and would like more information should contact their clinic for details.
LRMC encourages its enrollees to try out the new TRICARE Online appointment center. The 24/7 access may prove to be a desirable option for enrollees who want to access their health care whenever they want, wherever they want.
The Army Medical Regional call center is open from 6:30 a.m. to 4:30 p.m. Mondays through Fridays for patients who prefer booking appointments over the phone at 590-5762 or 06371-9464-5762.
