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Supply One-Stop: your customer service focal point
Do you have a question concerning your supply account but don’t know where to start? Contact the Customer Support Section, better known as One-Stop, located in Bldg. 2126, Room 8.
One-Stop handles a variety of tasks ranging from taking routine issue requests, managing your CA/CRL, DRMS withdrawals, status checks, and much more.
To contact the One-Stop, call 480-2449/5241/5403, e-mail supply.onestop@ramstein.af.mil or visit the global at 86 LRS/LGRSC ONESTOP. You will get a response no later than the next duty day.
DRMO withdrawals
DRMO re-issues many useful items to Department of Defense activities absolutely free. You can conduct a worldwide search for DRMO property at www.drms.dla.mil/.
The maximum reutilization of excess property in the DRMO is highly encouraged for authorized military purposes. DRMO and the Defense Reutilization and Marketing
Service are considered valid sources of supply.
All excess and surplus property required by an organization must be obtained by routing the request through One-Stop.
All withdrawals from DRMO/DRMS are processed as free issue.
Zero Overpricing Program
To assist you in controlling and managing your allotted funds, the Air Force instituted the Zero Overpricing Program.
Customers can challenge prices on items that seem to be high. It is important to review supply documents and listings for prices changes.
If there are price discrepancies, contact One-Stop to make a price challenge. Use AF Form 1000, IDEA Application and AF Form 1046, Zero Overpricing Challenge/Referral, to submit ZOP challenges.
(Courtesy of 86th Logistics Readiness Squadron)
