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The 86th Communications Squadron Northside Post Office is known for processing thousands of pieces of mail each day, but few know of their main priority.
“I’ve been in postal since 1996, and since day one, boosting people’s morale on base has been our main mission,” said Tech. Sgt. David Lott, 86th CS official mail manager. “Receiving that written letter in the mail gives you a warm feeling inside that texting can’t.”
The post office handles approximately 50,000 personal and official packages a month. There are 136 units they deliver to on a daily basis. They also interact with more than 700 activity distribution officers to get the packages out.
“We work long hours to please our customers, and it’s what we do,” said Tech. Sgt. Darian Lira, 86th CS postmaster. “If you really want to see a smile on your customer’s face or if you like making customers happy, this is a great job to have.”
Oct. 15 through Jan. 1 is usually the hectic holiday season for personal mail, and the official mail load increases during the end of the fiscal year, Lira said.
“Our guys put a lot of hard work and dedication year-round and especially during the holiday season,” Lira said. “People think we’re busy just around the holidays when in reality we’re always busy. On Ramstein we process more mail than (all of the air bases in) the entire United Kingdom combined.”
During the holiday season Airmen can join the members of the 86th CS and help them deliver packages to everyone in the KMC.
“We usually open up the volunteer program for the holiday season,” Lira said. “The volunteer program is basically when someone helps with working the window, gives out packages to the customers and help relieve our staff of the added stress during the holiday season.”
The 86th CS post office helps bridge the gap between Airmen and their family members back home.
“We strive to keep as many people happy,” Lira said. “From our hard-working Airmen to our customers, we try to keep morale high.”
