Service Culture Spotlight – June 16, 2023

U.S. Army Garrison Rheinland-Pfalz highlights Leyla Burns for Service Culture Spotlight!

Leyla is originally from Izmir, Turkey, but calls Monterey, California, her hometown. She serves as a transition services specialist for the Transition Assistance Program.

Her primary duties include ensuring that Servicemembers and their family members receive personalized, competent, caring, timely, and efficient customer service when they come to TAP on Smith Barracks in Baumholder.

Leyla is also responsible for administering Career Skills Program for the garrison, communicating with units about TAP services, evaluating the work performed by the TAP contractor team, collaborating with installation service providers, and making sure day-to-day operations run smoothly at TAP.

Leyla has been working for USAG Rheinland-Pfalz for 11 months but has been in civil service for 7 years.

“I am passionate about serving the military community. I love my job because I have an opportunity to make a difference and positive, long-lasting impact in lives of transitioning service members and their families. It is rewarding to know that the assistance I provide with Career Skills Program, along with the assistance that the entire TAP team provides may set them up for future success and fulfillment. I believe that our service members sacrifice so much, and the fact that I am able to serve them in return is such an honor. I love being part of the caring, supportive, trusting, and hard-working TAP team and MPD leadership.”